Thao graduated from the Georgia Institute of Technology with a Bachelor of Science in Biology. She joined Micromeritics in mid 2008, initially working in the contract analytical lab where she gained extensive experience and knowledge with Micromeritics products. Over the years, Thao assumed diverse roles within the lab before transitioning to the Scientific Services team in mid 2022 as an Applications Scientist. In her current capacity, she provides support to both internal personnel and external clients regarding the Micromeritics product line.